Shipping and Delivery

Terms of delivery and payment

Payment Terms
We accept the following payment methods: Invoice (subject to credit check), credit card, or advance payment.

Credit Check
Before accepting an order, we reserve the right to conduct a credit check. With a positive credit rating, you can benefit from our payment terms.

We deliver within Switzerland to your billing address or a different delivery address. The estimated shipping arrival time is 1-2 business days.

Delivery Costs
For orders below CHF 100.–, a small quantity surcharge of CHF 9.– will be applied.

Shipping Provider
Delivery is carried out by Swiss Post.

Order Cancellation or Modification
Cancellations or modifications to an order can only be accommodated before the products are shipped or the service is provided. Please contact us immediately if you need to make any changes.

Trial Period
For CHF 98.– (including VAT and shipping), you can test Flow for 30 days. You will purchase Flow at the regular price of CHF 550.– (including VAT and shipping).

After the 30-day trial period, you have the following options:

  • Keep Flow and pay the invoice amount of CHF 550.–

  • Return Flow to us, and we will cancel the original invoice and issue a new invoice for the trial period only at CHF 98.–.